To reset your user ID and/or password, please follow these steps-
- User ID: If you’ve forgotten your user ID, click on the “Forgot User ID” or “Retrieve User ID” option on the login page. You’ll be prompted to enter the email address associated with your account. An email with your user ID will be sent to that address.
- Password: If you’ve forgotten your password, click on the “Forgot Password” or “Reset Password” option on the login page. You’ll typically be asked to enter your user ID or email address. Follow the instructions provided in the password reset email to create a new password.
If you encounter any issues during this process or require further assistance, please contact our customer support at support@novark.in. They will be happy to assist you in recovering your account.