Job Description
- Purpose
Responsible for driving the branch revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners |
- Key Responsibilities
Responsibilities |
Financial
· Maximize branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any · Enhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets · Monitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets Operational · Ensure adherence to Standard Operating Procedures (SOPs) for the branch sales · Maximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the effective sales strategies · Implement sales and marketing plans for driving revenues, market share and profitability of all products in the branch · Maintain sound, healthy and long-term relationships with potential large clients in the branch through regular interactions with key decision makers · Retain existing customers and achieve base targets set for the product on a monthly basis · Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments · Effective negotiation of rates & service offers with customers as per the set purviews, in consultation with Branch Sales Head on case to case basis; Ensure adherence to the product pricing guidelines · Maximize branch revenues through development of channel partners Enhance percentage collections as per the set logic remittance and DSO targets · Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis · Timely communicate & coordinate with internal & external customers on service issues, if any |