We, novark.in, strive to ensure that the services you avail through us are to your full satisfaction, and are the best in the industry at extremely reasonable and affordable rates.
Since we offer non-tangible irrevocable goods, we do not issue refunds once the order is accomplished and also the product download will be available and accessible from “My Account” page. As a customer you are responsible for understanding this upon purchasing any item at our site. There will be no refund if the product or service is downloadable or usable online in real-time and our records shows that product or service has been downloaded or used through our system.
However, there may arise situations when you desire a refund, kindly send a massage to us at helpdesk mentioning the genuine reason/s of refund. Upon receiving your massage, the Management at novarkservices.com shall verify whether your request for a refund should be processed or contingent for such request. Note that we i.e. novarkservices.com reserve the right to take the final and binding decision with regard to your requests for refund. Most importantly, we wish to clarify that in cases outside our control, including but not limited to any acts of God, earthquake, internet interruption, power disruption, lack of network connectivity, technical failures, hacking, etc., we shall not liable for any.
If we will confirm you to refund, if any, subject to the terms and conditions, we will send you an e-mail seeking the details required for refund including your Bank Account details such as the account number and the IFS code of the branch as question. Note that it will take us a minimum of about 48-72 working hours from the receipt of all such information to process the refund and initiate the transfer.
We assure you that we are continuously working to improve our services and we are welcome to any suggestions from your end. For any other queries please contact our helpdesk
Thank You…!